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WHO WE ARE:
John Mercer Ltd and its subsidiaries (“the Company”) are committed to protecting your personal information and respecting your privacy.
This Privacy Notice aims to inform you of our practices on thecollection, storage and processing of personal data. By visiting www.johnmercer.co.uk (“our websites”) you are accepting and consenting to the practices described in this policy.
For the purpose of the EU General Data Protection Regulation (“GDPR”), the Data Controller is John Mercer Ltd, Unit 4 High Street East Scunthorpe DN15 6UH UK. Any individual that wishes to contact our Data Protection Officer (“DPO”) can do so by writing to the address listed above or by e-mailing email@example.com
By completing the ‘Contact Us’ form or ‘Placing an order’ on our websites or by corresponding with us by telephone, e-mail or otherwise in relation to services and products that we may provide, we will record and process your information via our internal sales and marketing database so that we can provide the best service for you. We will never disclose your personal information to any third parties without your consent.
With regards to each of your visits to our website we will automatically collect the following information:
WHAT IS A COOKIE?
Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that Cookie. Cookies are useful because they allow a website to recognise a user’s device.
HOW LONG ARE COOKIES STORED FOR?
Persistent Cookies remain on a user’s device for the period of time specified in the Cookie. They are activated each time that the user visits the website that created that particular Cookie.
Session Cookies – these cookies allow website operators to link the actions of a user during a browser session. These types of Cookies are created temporarily. Once you close the browser, all session Cookies are deleted.
The information collected via Google Analytics and Who Is Visiting may be retained permanently. Data collected as a result of you completing our online enquiry form or contact us form will be retained for one year, unless your enquiry converts into a live contract for our products and services, in which case the retention period will be six years post termination of contract.
You have the right to request that we do not process your personal data. By choosing to continue accessing our website(s), you are accepting the terms within this Privacy Notice.
The Company is committed to meeting the highest standards when collecting, storing and processing personal information. For this reason, we take any complaints we receive about data protection seriously. We encourage people to bring any concerns to our attention if they think that our collection or
use of information is in any way unfair, incorrect or inappropriate. We also welcome suggestions for improving our procedures.
This privacy notice does not provide exhaustive detail of all aspects of the company’s collection and use of personal information. However, we are happy to provide any additional information or explanation if needed. Any requests for this should be directed to our John Mercer DPO.
ACCESSING YOUR PERSONAL INFORMATION:
John Mercer Ltd aims to be fully transparent. Individuals are welcome to make a Data Subject Access Request (DSAR) under the GDPR.
To make a request to us for any personal information we may hold about you, we require you to put the request in writing addressing it to our DPO. We will respond to all data access requests without delay and at the latest within one month of receipt of the request. It may be necessary for us to extend this period by up to a further two months if we experience high volumes of Data Access Requests in the same period although we will always aim to inform you of this at the earliest opportunity. We are required to use reasonable means to verify the identity of any individual making subject access requests.
If we do hold any personally identifiable information about you we will: