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Delivery Information

UK (MAINLAND ONLY)

 

WE OFFER STANDARD FREE DELIVERY TO THE UK MAINLAND, DELIVERY WITHIN 5-7 WORKING DAYS

WE OFFER EXPRESS DELIVERY TO THE UK MAINLAND, DELIVERY WITHIN 2 WORKING DAYS £4.95+VAT


 

The vast majority of our deliveries within the UK are provided by Royal Mails Tracked 48 service & other courier companiesOnce you’ve placed an order, we’ll send you an Order Confirmation email once we’ve despatched your order and how to track it. Please note we do not despatch goods at the weekends or public holidays and are unable to deliver to PO Boxes.

John Mercer Ltd cannot be held responsible for late/failed deliveries for reasons outside of our control i.e. in the cases of adverse weather conditions. All deliveries will be made, where a signature is required, Please ensure that there will be somebody available at the delivery address who will be able to provide this. Please note that stated transit times exclude weekends (Saturday & Sunday), UK Bank Holidays. Please be aware that, particularly with the Royal Mail, that they will be busier than normal during Christmas, Easter, Bank Holidays and so parcels can take longer to process in their system.

Unfortunately Free delivery policy excludes some remote rural areas of the country. If you are requesting delivery to a postcode listed below, please contact our customer’s services team for the correct postal charges and time scales for the delivery. Please contact us over the phone or email us before placing an order. In the event that you have ordered and shipping charges apply to your order, we will contact you to advice on the next course of action.

Free UK mainland delivery does not apply to the following postcodes:

Scotland (£9.95, 2-5 working days)

 

POSTAL CODES                    

AB10-AB16               

AB21-25                     

AB30-AB39               

AB41-AB45               

AB51-AB56               

HS1-HS9                     

IV1-IV28                     

IV30-IV36                   

IV40                

IV41-IV49                   

IV51                

IV52-IV53                   

IV54                

IV55-IV56                   

IV63                

KW1-KW14                

KW15-KW17              

KA28              

PA20-PA40               

PA41-PA49               

PA60              

PA61              

PA61-PA78               

PH15-PH26                

PH20-PH41                

PH42-PH44                

PH42-PH44                

PH49-PH50                

ZE1-ZE3          

           

 

Isles of Scilly (£14.95, 2-5 working days)

POSTAL CODES

TR21-TR25

 

 

British Forces  (£19.95)

POSTAL CODES

BFPO

 

 

Northern Ireland   (£9.95, 2-5 working days)

POSTAL CODES

BT1-BT99

 

 

Channel Islands  (£9.95, 2-5 working days)

POSTAL CODES

GY1-GY9

JE1-JE4

 

 

Isle of Man   (£9.95, 2-5 working days)

POSTAL CODES

IM1-9

IM86-87

IM99

 

 

DELIVERING TO EUROPE (COURIER SERVICE)

Europe Zone 1 (2 to 4 working days) - £11.99
Europe Zone 2 (5 to 10 working days) - £19.99

Find out which Countries are in Zone 1 and Zone 2 below:

 

EUROPE ZONE 1

Austria - Belgium - Czech Republic - Denmark - France - Germany - Guernsey - Ireland - Isle Of Man - Italy - Jersey - Luxembourg - Monaco - Netherlands - Slovakia - Spain – Switzerland

 

EUROPE ZONE 2

Albania - Andorra - Azerbaijan - Bosnia and Herzegovina - Bulgaria - Croatia - Cyprus - Estonia - Finland - Georgia - Gibraltar - Greece - Hungary - Iceland - Latvia - Lithuania - Malta - Moldova - Norway - Poland - Portugal - Romania - Slovenia - Sweden - Turkey - Ukraine

 

 

DELIVERING TO THE US, CANADA AND MEXICO (COURIER SERVICE)
US, CANADA AND MEXICO (4-8 working days) - £23.99



DELIVERING TO THE REST OF THE WORLD
Rest of the World (10-15 working days) - £49.99 (COURIER SERVICE)

 

 

DUTIES

Depending on your country of residence, the order may be subject to import duties and taxes which are levied once your order reaches the destination country. Any additional charges for customs clearance is payable by the recipient. Customs policies vary widely from country to country, so you should contact your local customs authority for more information.